Subprocessors
Third-party subprocessors Twilio works with:
Adaptive Mobile
Prevention of illegal/unwanted communications
Meta
WhatsApp message delivery
OpenAI
AI features: summarization, sentiment analysis, audiences
Snowflake
Marketing campaign automation and storage (SendGrid)
Amazon Web Services
Infrastructure, hosting, storage, voice/video services
Anthropic
AI functionality (Twilio Flex)
ClickHouse
Email routing and transmission (SendGrid)
Datadog
Operational monitoring (Segment)
Deepgram
Speech to text and text to speech APIs
ElevenLabs
AI summarization and sentiment analysis
GoodData
Data analytics (Twilio Flex)
Sabio (DVELP)
Google CCAI connectivity (Twilio Flex)
Temporal
Workflow scheduling and execution (Twilio Flex)
VoiceBase
Voice transcription services
DataBank
Infrastructure hosting (SendGrid)
Lumen
Infrastructure hosting (SendGrid)
Digital Realty
Infrastructure hosting (SendGrid)
Azure
Speech recognition (Conversational Intelligence)
Google Cloud
Data storage, compute, speech recognition