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Subprocessors

Third-party subprocessors Freshworks works with:

  • Amazon Web Services

    Primary cloud infrastructure provider for all SaaS applications

    EU, United States

  • Microsoft

    Azure OpenAI for AI features, Citus Data for feedback

    EU, United States

  • Dropbox

    Dropbox Sign for e-signatures

    EU, United States

  • SendGrid

    Backup email service provider

    United States

  • Workato

    Integration and workflow automation platform

    EU, United States

  • Wiz

    Cloud security scanning and vulnerability management

    EU, United States

  • AppCues

    Product tours, tips, and tutorials

    United States

  • ZeroBounce

    Email validation and marketing campaigns

    EU

  • e6data

    SQL query engine for analytics reporting

    EU, United States

  • Twilio

    Calls and SMS platform

  • Mailgun

    Email service for bulk campaigns

  • Snowflake

    Analytics data warehouse for reporting

  • Databricks

    Data lake processing, storage, ML workloads

  • Cloudflare

    WAF, DDoS protection, CDN, malware protection

  • Calendly

    Meeting booking for onboarding and demos

  • FullContact

    Contact enrichment integration

  • Merge

    Integration platform for third-party apps

  • RChilli

    Resume parsing for applicant tracking

  • Automattic

    Akismet spam filtering for forums

  • Inline Manual

    Product tours, tips, and tutorials