Subprocessors
Third-party subprocessors Freshdesk works with:
Amazon Trust Services
DNS hosting
Freshsales
Support
GA4 Migrator for Google Analytics™
Email hosting
e6data
SQL query engine for analytics reporting
ZeroBounce
Email validation and marketing campaigns
Inline Manual
Product tours, tips, and tutorials
Automattic
Akismet spam filtering for forums
RChilli
Resume parsing for applicant tracking
AppCues
Product tours, tips, and tutorials
Merge
Integration platform for third-party apps
FullContact
Contact enrichment integration
Wiz
Cloud security scanning and vulnerability management
Workato
Integration and workflow automation platform
Calendly
Meeting booking for onboarding and demos
SendGrid
Backup email service provider
Cloudflare
WAF, DDoS protection, CDN, malware protection
Databricks
Data lake processing, storage, ML workloads
Snowflake
Analytics data warehouse for reporting
Dropbox
Dropbox Sign for e-signatures
Mailgun
Email service for bulk campaigns
Twilio
Calls and SMS platform
Microsoft
Azure OpenAI for AI features, Citus Data for feedback
Amazon Web Services
Primary cloud infrastructure provider for all SaaS applications