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Freshdesk

Freshdesk

customer support

Managed by Sudory

Certifications

GDPR SOC 2 ISO 27001

Business information

Website
freshdesk.com
HQ Country
US

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OverviewDocumentsSubprocessors

Subprocessors

Third-party subprocessors Freshdesk works with:

Amazon Trust Services

Amazon Trust Services

DNS hosting

Freshsales

Freshsales

Support

GA4 Migrator for Google Analytics™

GA4 Migrator for Google Analytics™

Email hosting

e6data

e6data

SQL query engine for analytics reporting

ZeroBounce

ZeroBounce

Email validation and marketing campaigns

Inline Manual

Inline Manual

Product tours, tips, and tutorials

Automattic

Automattic

Akismet spam filtering for forums

RChilli

RChilli

Resume parsing for applicant tracking

AppCues

AppCues

Product tours, tips, and tutorials

Merge

Merge

Integration platform for third-party apps

FullContact

FullContact

Contact enrichment integration

Wiz

Wiz

Cloud security scanning and vulnerability management

Workato

Workato

Integration and workflow automation platform

Calendly

Calendly

Meeting booking for onboarding and demos

SendGrid

SendGrid

Backup email service provider

Cloudflare

Cloudflare

WAF, DDoS protection, CDN, malware protection

Databricks

Databricks

Data lake processing, storage, ML workloads

Snowflake

Snowflake

Analytics data warehouse for reporting

Dropbox

Dropbox

Dropbox Sign for e-signatures

Mailgun

Mailgun

Email service for bulk campaigns

Twilio

Twilio

Calls and SMS platform

Microsoft

Microsoft

Azure OpenAI for AI features, Citus Data for feedback

Amazon Web Services

Amazon Web Services

Primary cloud infrastructure provider for all SaaS applications

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